Frequently Asked Questions
Find answers to common questions about our golf gear and services
How do I know which golf club flex is right for me?
Club flex is generally determined by your swing speed. Seniors and ladies often benefit from more flexible shafts, while high-speed players typically require Stiff or Extra Stiff options for better control.
Do you offer custom club fitting?
Yes, we provide online consultation guides and in-store fitting services to ensure your clubs are tailored to your height, swing plane, and grip size.
Can I return personalized golf balls?
Unfortunately, items that have been customized or personalized with names, logos, or specific numbering cannot be returned unless there is a manufacturing defect.
Are your products covered by a warranty?
All new golf clubs and electronics come with a standard manufacturer's warranty, typically covering defects for 1-2 years from the date of purchase.
How should I clean my golf shoes?
We recommend wiping them down with a damp cloth and mild soap after every round. Avoid using a washing machine, as it can damage the leather and waterproof membranes.
Do you ship international orders?
Yes, Golf HQ ships to over 50 countries. Shipping rates and delivery times vary by location and are calculated at checkout.